How to file a complaint against a landlord
When considering how to file a complaint against a landlord sometimes it is better to talk straight with your landlord if the problem comes up. Start with an email or phone call for things like shared areas or deposit money back. If they do not answer, write a formal letter explaining your worries and saying you might take more steps if the problem is not solved.
If you send a demand letter, it can be useful in small claims court because it shows you tried to fix issue first and gives proof of this try. It also shows your landlord that you’re serious about addressing the issue.
When that doesn’t work, you can contact the U.S. Department of Housing and Urban Development (HUD). They are responsible for managing matters like housing bias and grievances against landlords receiving aid from federal sources.
- To report trouble with your landlord, you should phone HUD’s Multifamily Housing Complaint Line on this number: 1-800-685-8470.
- If there is an issue about unfair treatment or bias, please ring up HUD’s Office of Fair Housing at these digits: 1-800-669-9777.
Additionally, you can file a complaint against a landlord to the Better Business Bureau (BBB) if you rent from a big landlord. The BBB helps find solutions between landlords and tenants. Big landlords usually have their names on the BBB (Better Business Bureau) list.
When complaints are received through the BBB, landlords often reply because they might lose their status if they ignore complaints despite having a good standing with accreditation. Their BBB rating also affects how potential renters view them, making it incredibly vital.
Before reaching out for help, review your lease to ensure you’re following the rules. For further assistance, check your state’s tenant resources or contact HUD if your property is HUD-managed. Knowing how to file a complaint against a landlord can help you resolve issues effectively.
